---
title: CSM Practice - Partner Success KPIs
description: What should vendors be focusing on to enable channel partner success? This video explores all relevant KPIs.
---

[iasset.com | Blog ](https://www.iasset.com/blog)

# [CSM Practice - Partner Success KPIs](https://www.iasset.com/blog/csm-practice-partner-success-kpis)

 Written by [iasset](https://www.iasset.com/blog/author/iasset) | January 15, 2024

Embark on a journey with Irit Eizips from CSM Practice and Scott Frew, CEO of iasset, as they delve into the ever-evolving domain of Partner Success.

Uncover the distinctive features that set traditional partner programs apart from the cutting-edge initiatives shaping the future of Partner Success.

Scott sheds light on the drawbacks of relying solely on partner portals and advocates for a data-driven approach, emphasizing the need to connect operational data points. Learn about the crucial KPIs for successful partner programs, from profitability to Customer Lifetime Value (CLV).

Uncover the importance of sharing detailed point-of-sale data, contract information, and even exploring new dimensions like carbon credits to elevate your partner program. Scott challenges the conventional wisdom of partner portals, urging businesses to prioritize syncing information for streamlined operations.

Don't miss this insightful conversation as we navigate the future of Partner Success, driving profitability and ensuring Customer Success. Join us in this deep dive and share your thoughts in the comments below. 

00:00 Intro   
01:28 Traditional vs Partner Success   
09:43 Traditional KPIs   
14:25 Partner KPIs   
19:30 Important KPIs   
23:35 Common KPIs   
24:52 Sharing Key KPIs   
31:25 Partner Centric Evolution   
35:00 Recommended Resources

[View full post](https://www.iasset.com/blog/csm-practice-partner-success-kpis)

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