Welcome to this latest video on iasset.com – a software as a service, designed to assist OEMs and distributors of IoT/OT and medical devices with their aftermarket sales transactions and opportunity management.
In this video, I will demonstrate just how easy it is for iasset.com to uncover related products & services sales opportunities, growing the value of your existing business. This will include the identification and production of quotes for renewals, upsell/cross-sell, EOS/EOL, refresh and upgrade opportunities throughout the life of the device, plant or equipment, that’s under contract.
To get started, the iasset.com platform will need details of your installed devices and/or contracts for warranty, maintenance, support & licenses. This can be taken from existing contract records or from your POS or sales data. If your organisation doesn’t currently hold this information – that’s ok. Because the platform can “build as you go” and create device or contract records with each new install. It captures every piece of information, including install sites, hardware identifiers such as SKU or part numbers, as well as start and end dates for contractable items.
Once it has this information, it will use pre-defined rules and workflows to automatically create sales and compliance events across the life of the device or contract, ensuring that no opportunity gets missed or overlooked.
For example, it will identify upsell or cross-sell opportunities, which could be add-on parts for existing equipment, new software versions or even new, complimentary cross-sell devices to maintain relevant installed solutions.
It will also automatically identify expiring contract items such as warranties, licenses, subscriptions, maintenance and support, ensuring your accounts remain protected at a time you are most at risk to being unseated by your competitors. And, when a device/equipment/software or contract is close to reaching its end of life or end of support, iasset.com will offer refresh, upgrade and replacement products, ensuring ongoing compliance and recurring revenue.
But iasset.com doesn’t just help identify all of these lifecycle events and opportunities, then prompting your team to then take manual action, it will go a step further by automatically creating quotes using your current pricing logic (including price lists or yearly uplifts on original sales price), ready for your sales team (or your partners) to send to customers. You can even choose to have the platform action all of your lower-value transactions on your behalf, at a fraction of the cost, freeing up your staff to focus on larger, more complex opportunities. And, once the sale is complete, the platform will auto-update with the latest product or service information, in preparation for the next lifecycle event.
Being able to identify every lifecycle event in advance, whether it be a renewal, refresh or upgrade, enables you to retain that customer and stay ahead of your competitors. This proactive approach also helps reduce the ongoing risk of having unsupported or obsolete devices and expired contracts with your customer.
So as you can see, deploying iasset.com within your IoT, operations or medical technology business, will provide significant revenue and efficiency gains by helping to add value across the life of your device or contract. Don’t waste time and resources trying to do all of this using spreadsheets or tools that were never designed to handle a living installed base which is dynamic, ever-changing, and complex.
If you would like to find out more how iasset.com can support your business, the next step is to reach out to your regional iasset.com sales office. We look forward to hearing from you.
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